Refunds and Cancellations
Dreambooth does not offer refunds. Anything you purchase — subscription periods, credits, or other paid products — is non-refundable once the purchase is completed.
There is also no cancellation process. We do not provide a mid-period cancel flow, pro-rated refunds, or a cooling-off window after purchase.
The only exceptions are those required by applicable law, or a confirmed platform error (for example a double charge). If you believe a platform error affected your balance or charge, contact support with the transaction details — see Contact and Support.
Credits
Credits follow the same rule: they are non-refundable once purchased. Credits do not expire and stay on the account unless removed for a policy violation.
Failed or overdue payments
A failed payment may show a notice in the dashboard (and by email). Update the payment method under Dashboard → Subscription and retry, or contact support. If a subscription payment stays overdue, access may be restricted until the account is in good standing — that is a payment-recovery step, not a cancellation or refund.
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