Subscription and Billing
Subscription and billing cover per-device licensing, billing cycle, invoices, and failed payment handling. Dashboard → Subscription (or Billing) is where you manage this.
Prerequisites
- Dashboard access; see Platform Setup Overview.
Per-device licensing
- Licensing is for one device only. Each subscription (token) is used for a single device. One license = one device.
- To use a different device, deactivate the current device from Dashboard → Subscription (remove or regenerate the token for the old device), then install and sign in on the new device to use the license there.
- Session credits or subscription limits apply per project or account as configured.
How Credits Work
Credits are how Dreambooth tracks what each session consumes. Every session that runs on the booth deducts from the account's credit balance, with the per-session cost varying by plan and project configuration.
- Where to view balance — Open Dashboard → Subscription (or Billing) to see remaining credits, recent usage, and top-up history.
- What deducts credits — Each completed session deducts credits. Retakes within the same session typically don't add cost; reprints from the gallery may, depending on your plan.
- Top-ups — Add credits manually or set up auto top-up in the dashboard. Top-ups apply immediately.
- Tier benefits:
- Free — Limited credits for evaluation. Standard preview / capture quality.
- Pro — Higher monthly credit pool, full feature access.
- Enterprise — Unlocks Ultra (1440p) capture quality, priority support, custom limits.
- Offline grace period — If the booth loses internet, it can keep running for up to 72 hours on cached license data before requiring a re-validation. Sessions still upload when the connection returns.
- Device licensing — Each activation token is tied to the device's MAC address and OS info, so a license can't be silently moved between PCs without an explicit deactivate/reactivate.
Billing cycle and invoices
- Billing cycle and invoice delivery depend on your plan (e.g. monthly, annual).
- View or download invoices from Dashboard → Subscription (or the billing section in your region).
Failed payment handling
- If a payment fails, the dashboard or email may show a notice.
- Update the payment method in the subscription/billing area and retry, or contact support to avoid service interruption.
Expected result
You understand how licensing, billing, and failed payments work and where to update payment or manage devices.
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