Getting Started FAQ
Do I need to install the app to try Dreambooth?
You can try the session flow in web mode (if available for your account) without installing the Photobooth App. For full testing with camera and printer, you need to install the app on a Windows PC. See Start Your First Session (No Install).
What devices are supported (PC, printer, camera)?
- PC: Windows 10 or later (64-bit); see Device Requirements for recommended specs.
- Printer: Supported printers are listed at a high level in Device Requirements; check the dashboard or support for exact models.
- Camera: USB webcams and cameras that appear as a video device in Windows; see Device Requirements and Camera issues.
Can I run Dreambooth without internet?
The app needs internet for sign-in, syncing the project, uploading sessions, and license checks. Limited offline use may be possible after an initial sync (e.g. cached project); for full offline behavior, check your plan or contact support.
What’s the difference between Platform and Photobooth App?
The Platform is the web dashboard where you create projects, frames, filters, vouchers, and manage gallery, transactions, and account. The Photobooth App runs on the booth PC and runs the guest session (welcome, payment, capture, selection, result, print). The app loads the active project from the platform and uploads sessions back. See How Dreambooth Works.
How do I know my setup is ready for real customers?
Use the First Successful Session (Go-Live Checklist): confirm app, camera, printer, project, and network; run at least one full test session including print and upload; then use the Booth Readiness Checklist each day.