Voucher
Vouchers allow guests to redeem a session (or get a discount) at checkout. You configure them in Dashboard → Voucher. The page has two tabs: Cash vouchers and Discount vouchers; availability depends on your subscription (package) type.
Voucher Basics (What It Changes at Checkout)
- Cash voucher — Guest enters a code or scans a QR; the session is free (or covered by the voucher value).
- Discount voucher — Guest enters a code; the price is reduced by a fixed amount or percentage.
Ensure the project flow is configured to accept vouchers at the payment step so guests can enter a code or use a cash voucher.
Create/Manage Vouchers
- Go to Dashboard → Voucher.
- Choose the Cash or Discount tab (if available for your plan).
- Cash: Create, edit, delete; generate multiple at once; upload Excel to bulk create/update; set project scope, validity, usage limits; email voucher (e.g. QR) to a recipient.
- Discount: Create, edit, delete; set code, value (fixed or percentage), validity, usage limits, minimum (and optional maximum) purchase, project scope.
- List is paginated and sortable. Use the list to manage existing vouchers.
Rules and Limitations
- Package gating — Cash vouchers are available on Free, Starter, Professional, Enterprise, and Pro Trial. Discount vouchers on Professional, Enterprise, and Pro Trial. If your plan does not include one type, that tab may show an upgrade prompt.
- Project scope — Vouchers can be limited to specific projects.
- Validity and usage limits — Set expiry and max uses per voucher or per code.
- Usage appears in Transactions.
Operator Usage (Link to Daily Ops)
Operators do not create vouchers; they may need to skip payment for a guest (e.g. comp or staff). Use the app’s skip-payment action at checkout; see Customer Handling. For reprints and upload checks, see Daily Operations.